Optional / Recommended > Before you make changes to your computer: Create a Restore Point Download / install a fresh copy of the HP Support Assistant from the HPSA website.Afterward the software / apps are removed / uninstalled, Restart the computer and log in.Check in Settings > Apps > Apps and Features and uninstall any HPSA bits you find there, too.If you find it, next uninstall HP Support Solutions.Re-check / uninstall / remove all / any HPSA software from Programs and Features.Ifthat is the case, the process to make this 'switch' more dependent on the circumstances being 'just right'. The update MIGHT be trying to update HPSA from one type to another. There are two types of the HPSA: Software type and Application type. You agree not to send or bring the Content out of the country/region where you originally obtained it to other countries/regions without any required authorization of the applicable governments and/or in violation of any laws, restrictions and regulations.īy proceeding to downloading the Content, you agree to be bound by the above as well as all laws and regulations applicable to your download and use of the Content.Source of this issue is likely an outdated version of the HPSA installation package trying to install a newer version of the HP Support Assistant. You shall also not (and shall not let others) reproduce, modify, reformat, disassemble, decompile or otherwise reverse engineer or create derivative works from the Content, in whole or in part. You shall not distribute, assign, license, sell, rent, broadcast, transmit, publish or transfer the Content to any other party. Canon shall not be held liable for any damages whatsoever in connection with the Content, (including, without limitation, indirect, consequential, exemplary or incidental damages). You may download and use the Content solely for your personal, non-commercial use and at your own risks. Ltd., and its affiliate companies (“Canon”) make no guarantee of any kind with regard to the Content, expressly disclaims all warranties, expressed or implied (including, without limitation, implied warranties of merchantability, fitness for a particular purpose and non-infringement) and shall not be responsible for updating, correcting or supporting the Content.Ĭanon reserves all relevant title, ownership and intellectual property rights in the Content. All software, programs (including but not limited to drivers), files, documents, manuals, instructions or any other materials (collectively, “Content”) are made available on this site on an 'as is' basis.Ĭanon Singapore Pte.

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